Privacy Policy
Effective Date: January 1, 2025
1. Overview
Chemzip (operated by Shanghai Semitech New Material Co., Ltd.) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. By using our website or submitting an inquiry, you consent to the practices described here.
2. Data We Collect
We may collect the following information when you use our website or contact us:
- Contact details — full name, company name, email address, country
- Inquiry data — product of interest, quantity, application, message
- Usage data — pages visited, browser type, IP address, referral source (via Google Analytics)
- Communication records — emails, WhatsApp messages you send to us
We do not collect payment card information directly on this website.
3. How We Use Your Data
We use your personal data to:
- Respond to your product inquiries and sample requests
- Send you quotations, product information, and follow-up communications
- Improve our website content and user experience
- Comply with legal obligations
We do not sell or rent your personal data to third parties for marketing purposes.
4. Data Sharing
We may share your inquiry details with our supplier partners solely for the purpose of obtaining pricing, availability, and technical information relevant to your request. We require such partners to keep your information confidential and use it only for that purpose.
We use the following third-party services that may process your data:
- Google Analytics — website usage analytics
- Vercel — website hosting and infrastructure
- Resend / SMTP — email delivery for inquiry confirmations
5. Cookies
We use cookies and similar tracking technologies to understand how visitors use our website (via Google Analytics). These are analytics cookies only — we do not use advertising or retargeting cookies. You can disable cookies in your browser settings, though this may affect website functionality.
6. Data Retention
We retain inquiry and contact data for up to 3 years to support ongoing business relationships. You may request deletion of your data at any time by contacting us.
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data, object to processing, and request data portability. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
8. Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
10. Contact
For any privacy-related questions or requests, please contact: [email protected] · Shanghai Semitech New Material Co., Ltd., Lingang New Area, Shanghai, China.